Head of Operations
Competitive Salary plus profit share
Ethical IT is a partnership organisation, working to deliver high quality, cost effective and sustainable IT and Telephony solutions to charities, social enterprises, community groups and voluntary organisations.
Our success is driven by a highly motivated management and technical team, and significant technology investment underpinned by a depth of understanding of the social change sector challenges and our tailored, ethical, transparent and reliable response. Our strong values mean we work within an ethical framework considering social and environmental impact in everything that we do.
We are looking for a new Head of Operations to take the organisation forward as we look to become the leading cloud solutions Managed Service Provider (MSP) within the social change sector. Reporting directly to our CEO, this role will focus on business and technical strategy development as well as leading our service desk, project delivery and business development functions.
With a technical service desk background and a minimum of 5 years management experience, as the successful candidate you will have a proven track record of working within the IT sector. Experience of working within a busy MSP environment is essential to ensure that you have the relevant knowledge to review the current setup and propose tried & tested improvements.
Supported by our marketing operation, you will use your strong commercial and business development skills to lead our proposal, tender and pitching function to maximise our lead conversion rates and instil a business-winning culture.
A natural presenter with the flexibility to adapt your style for different audiences, you will enthuse and energise clients and colleagues alike with your credibility and ability to communicate the right solutions in a pragmatic and commercial way.
If you are interested in this role, please learn more about us by visiting www.ethicalit.net . You will also find a copy of the full job description for this role below.
Please apply by sending in a copy of your CV and a covering letter demonstrating your skills and experience, as well as why you are interested in the role, to Recruitment@ethicalit.net.