IT solutions for charities, social enterprises, community groups and voluntary organisations.
Ethical Property tenants
Ethical IT are responsible for the central IT and Telephony infrastructure within many of the Centres owned and managed by The Ethical Property Company, in both the UK and Belgium.
As part of the standard tenancy agreement and adhering to the terms of our Helpdesk Charter we provide comprehensive support to their tenants and ensure that any faults and/or issues with regard to IT or phone system infrastructure within the Centres are dealt with quickly and effectively. The Ethical IT basic tenant support package includes:
Full phone support for issues relating to IT provision within your centre
Provision of a communal internet service for web browsing and email
Configuration of the central phone system to your specification, including an individual user extensions, additional numbers as necessary, auto forwarding,
data point setup, voicemail and phone manager
Configuration of your own private network within the centre (known as VLAN) plus provision of a high specification Firewall providing security to the centres’ networks
Full liaison with 3rd party IT support companies as appropriate, including advanced Firewall configuration for advanced users or larger organizations who may require Public IP or Port Forwarding
Regular monitoring of core organisational equipment to help identify underlying IT issues before they have an impact, and backup of core equipment ensuring easy set up if hardware fails.
If you are an Ethical Property Company tenant and would like a detailed quote or more information about the services we provide, please call 0845 337 2989,dial 5555 from any phone within an Ethical Property Centre or email firstname.lastname@example.org.