Project Description

Impetus help other UK charities and social enterprises that have a successful track record of helping young people from disadvantaged backgrounds to become highly effective at delivering their programmes, to transform the lives of the people they serve.

Impetus approached Ethical IT as they were having various issues with their IT network; their server was presenting a single point of failure and an organisational risk, and remote access was proving problematic and inconsistent. Impetus also wanted to engage a professional helpdesk to provide IT support to their 45 or so members of staff.

Ethical IT worked closely with Impetus senior management to develop and agree on a plan to overhaul their IT setup and on-board the Ethical IT Service Desk as the single point of contact for staff IT support ongoing.
The single point of failure server was bolstered by a standby server and a new storage system, adding four additional layers of resilience and fault tolerance. Ethical IT also migrated the servers to industry-leading virtualisation provider VMWare, meaning their servers are better managed and run more efficiently on the existing hardware without the need to upgrade or replace in the short term.

Secondly, the old method of remote access, via VPN, was replaced with a state of the art Terminal Server platform, giving staff the opportunity to easily remote access their complete virtual desktop from any computer in the world, securely via any internet connection.

Finally, Ethical IT are assisting Impetus to upgrade all their desktop PCs and laptops to Windows 10, Microsoft’s latest operating system, which is also designed to run faster than previous versions of Windows but on the same hardware – meaning Impetus will save a significant amount by removing the immediate need to replace older desktops.