Malaria No more 2017-08-05T11:14:29+00:00

Project Description

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Office move and Microsoft Office 365 migration

Technology

  • Microsoft Office 365 email migration
  • Managed office move into Ethical Property Serviced Offices
  • Retirement of old physical on-site server

Background

International charity Malaria No More UK has a mission to end the world’s oldest disease and make malaria no more.  Ethical IT were approached as they were going to move into sister company and social enterprise The Ethical Property Company’s newest building, the RIBA award-winning The Foundry, a hub for like-minded charities from across the UK.

Malaria No More UK had their shared files stored on their existing landlord’s IT system, and was running email on an ageing in-house server. They needed a turnkey solution to manage the office move and migration of their shared files and email data away from the old offices.

Solution

Ethical IT set up a Project Team to migrate the email data to the cloud: in this instance, Microsoft Office 365 was used to take advantage of the Microsoft Donation Scheme which makes this service free for registered charities such as Malaria No More UK.
The migration allowed them to retire their old on-site server, which removed a single point of failure risk, and reduced the carbon footprint of the organisation. Furthermore, all staff email, calendars, shared mailboxes and departmental calendars are now securely held in the cloud, available remotely anytime, anywhere, and backed up hourly – all for zero investment in operating expenditure.

Ethical IT then worked closely with Malaria No More UK to migrate their shared files to a secure, dedicated virtual server running at The Foundry, provided and maintained by us as a service and removing the need for a physical replacement every 3 – 5 years.

Support

At implementation, a Service Level Agreement commenced providing Malaria No More UK with full support from the Ethical IT Service Desk team, based locally in Old Street, London, giving remote support for staff support issues, guaranteed response and fix times, on-site presence in the event of an emergency, and a named escalation point for service review meetings and help planning future enhancements.

Finally, Ethical IT’s proactive monitoring platform has been deployed to the File Server, and is monitored by a dedicated team – ensuring that alerts are sent ahead of time should anything fail or be close to failing.

Key benefits

Malaria No More UK are no longer tied to their physical location; emails and files can be accessed remotely, securely, from anywhere. If the time comes to move offices again, the move will involve very little IT work, and they are not tied to any physical location.

Ethical IT also provide the communal telephone system and internet for all tenants at The Foundry, and as SLA customers Malaria No More UK benefit from a holistic support package covering their entire IT and Telecoms, all in one place.

Finally, removing the old physical server has reduced organisational risk and power / carbon consumption, as well as freeing up valuable office space for staff.

Testimonial

“Ethical IT have helped us through our office move and we are now tenants at The Foundry, where we have one Helpdesk to deal with all our IT needs, making support for staff simpler. With a mixture of Microsoft Cloud and private Ethical IT file server, we are much more future proofed should we need to move again. Ethical IT were very efficient, knowledgeable and helpful throughout the transition period and since, we cannot fault them.” Miriam Naisbett, Office Manager