Project Description



National Children’s Bureau (NCB) is a leading charity that for 50 years has been improving the lives of children and young people, especially the most vulnerable.

NCB wanted to outsource their IT support and reduce their IT spend, whilst also replacing their 125 ageing desktop PCs with a single model, portable laptop to give staff greater flexible working options.

We worked closely with an NCB senior management steering group to develop and agree on a plan to overhaul their IT setup and on-board the Ethical IT Service Desk as the single point of contact for staff support ongoing.

All existing desktops were recycled and a fleet of replacement laptops were deployed, out of hours, at both sites. Mail was then moved in stages into Microsoft Office 365, which we helped NCB to procure free of charge via the Microsoft Donation Scheme, which provides free E1 licenses for up to 300 users to UK charities. The old Novell file server was replaced with a Windows Server 2012 file server and backups were changed to our IT’s Online Backup Service, which fully automates the backups and removes the need to change tapes and store backups offsite.

NCB’s primary website and associated databases were then migrated into our cloud platform to remove another on-site server, and we have now reduced the remaining servers down to just three physical machines.